March 4, 2025
The business world’s buzzing, and Forbes is dropping 2025 truth: AI’s not smoke and mirrors—it’s rewriting what customers expect, and it’s game on. Think emails that hit like they’ve got a sixth sense for wallets opening, chats that zap problems before your second cup of coffee. Forbes says small outfits—accountants, retailers—are using AI to track cold, hard stats like who bought what and when, then slinging offers so dead-on they’re banking double-digit sales spikes. Big brands are gobbling it up, and if we’re still doodling on yellow legal pads, we’re the sorry saps left in the dust.
Here’s the proof: https://www.forbes.com/sites/allbusiness/2025/02/11/2025-ai-predictions-for-small-businesses/
I’ve held roles — COO, CMO, President, CEO, currently President & CEO of a small business — so I’m not some armchair quarterback; I’m knee-deep in this mess with you. I’ve heard the excuse mixtape on repeat: “AI’s too tough,” “I’m swamped,” “I love my yellow legal pad,” “What if it flops?” I hear you—but your customers will ditch you for the one who didn’t hit snooze. It’s like Novocain; give it time, and you’re numb to the bleed-out. Christian business owners stand firm on God’s Word—it’s rock solid—and that’s why we’re called to steward sharp, not twiddle thumbs. Forbes says 2025’s when customers expect you to know their next move—AI’s the real deal, not a fad. Execution is king (little “k”—Jesus is THE King), and doing nothing is the only flop that sticks.
Try this: HubSpot’s free AI CRM, part of their Breeze suite: https://www.hubspot.com/products/crm/ai-crm
Sign up, punch in your last 20 sales—it uses that data to track who’s bought what and when, then crunches it to flag who’s likely to buy next. Not some crystal ball—just math on your numbers, like purchase history and email opens. Their site says it “enriches” your CRM with insights from 200 million profiles and “predicts” hot leads from past patterns. I’ve poked around—it’s legit for nailing the low-hanging fruit. Takes 15 minutes—less than your next coffee run.
No “tech genius” required—you’ve got this. Dive in, face the reality head-on, and steward it well—I’m cheering you on!